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Privacy

1. Introduction

Welcome to Steev. Your privacy is important to us. This Privacy Policy explains how TBD Labs (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our services via https://steev.io (the “Site”) and command-line interface (CLI) tools.

By using Steev, you consent to the data practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect the following types of information to improve our services:

2.1. Information You Provide

  • Account Information: Name, email address, billing details, and other contact details when you create an account.
  • Subscription & Payment Details: Payment information for billing purposes (processed via third-party payment providers).
  • Support Requests: Information you provide when reaching out for technical support.

2.2. Automatically Collected Information

We collect certain information solely for monitoring and improving AI model training efficiency. The data collected is not used for training or improving machine learning models by Steev.

  • Training Logs & Metrics: Loss values, training duration, error messages, and related metadata submitted through Steev’s CLI.
  • Device & Usage Information: browser type, operating system, and other usage analytics.

2.3. Third-Party Integrations

  • If you connect third-party services (e.g., GitHub, cloud storage), we may collect information necessary to facilitate those integrations.

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide, maintain, and improve our services.
  • To personalize your user experience.
  • To process payments and manage billing.
  • To detect, prevent, and mitigate fraudulent or unauthorized activities.
  • To comply with legal obligations.
  • To provide customer support and resolve technical issues.

4. How We Share Your Information

We do not sell or share your personal data with third parties except in the following cases:

  • Service Providers: We share information with trusted third-party vendors who assist with hosting, analytics, payment processing, and security.
  • Legal Compliance: If required by law, we may disclose your information to regulatory authorities or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant entity.

5. Data Storage & Security

We take security seriously and implement industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

  • Data is encrypted during transmission and storage.
  • Access controls restrict unauthorized access to your personal data.
  • Logs are periodically reviewed to detect anomalies.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of the personal data we hold about you and request corrections if necessary.
  • Deletion: Request the deletion of your data, subject to legal and operational limitations.
  • Opt-Out of Tracking: Adjust your cookie preferences and opt-out of tracking technologies.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at [Your Contact Email].

7. International Data Transfers

Steev is based in Republic of Korea, but we may store and process data in other regions. By using our services, you consent to your data being transferred and processed in jurisdictions that may have different data protection laws.

8. Retention of Data

We retain your data only as long as necessary for:

  • Providing and improving our services.
  • Fulfilling legal obligations (e.g., tax and accounting requirements).
  • Resolving disputes and enforcing our agreements.

Once data is no longer required, we securely delete or anonymize it.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take immediate steps to delete the information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

TBD Labs

304, 38 Changgyeonggung-ro 35-gil, Seoul, Republic of Korea

contact@steev.io

By using Steev, you acknowledge that you have read, understood, and agreed to this Privacy Policy.